rummy star
rummy star
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This app is available for your device
rummy star
This app is available for your device
Contact
+91 6570950795
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the rummy star?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to secure your login. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. After ensuring a stable connection, click on send OTP and wait for the verification code to arrive. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with the same active number, but if it's changed, submit your updated KYC details to customer support via email to facilitate account transfer. This will help resolve any issues and ensure a smooth transition.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version and you'll be able to log in and play smoothly. This should fix any problems you were experiencing with the app.
Q1: What is the minimum withdrawal amount in the rummy star?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, not bonus amounts. This means you can only withdraw money you've won through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To continue, please ensure all your Know Your Customer (KYC) details are completed and saved within this app. This includes uploading your Aadhaar card and saving your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours in some cases. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone. Any winnings earned using the bonus can be withdrawn. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and look for your withdrawal request. If the money doesn't show up within 24 hours, you can contact their care centre for assistance.
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